Bengaluru ATMs go dry as bankers go on poll duty

Many customers who visited banks a day before of the polls had to return home empty-handed. Even ATM users were left disappointed as many machines ran out of cash just before the elections.

Servers were down at most bank branches on Friday, except a few in the Bengaluru’s central business district (CBD). Many branches were understaffed because employees had been deployed on election duty.

M Mohan Reddy, the convener of the State-Level Bankers Committee (SLBC), said that most employees of nationalised banks had been asked to come for poll work. Even though this had affected services severely, things would return to normal Monday onwards, he assured.

At the Chandra Layout branch of State Bank of India, officials said they weren’t able to carry out transactions as the server was slow. “A few minutes after we started work, the server crashed,” an official said. Nagendra S, a customer in Rajarajeshwari Nagar, said, “I visited SBI to transfer money but officials said they couldn’t help me as the servers were down.”

In Koramangala, many ATMs ran dry. “I went to the Axis Bank ATM, only to find it had no cash. Though net banking and online transactions are of great help, we do need hard cash for our daily needs and medical emergencies. We can’t entirely depend on e-wallets,” said, Noopur Dalal, an architect from Koramangala who was hugely inconvenienced.
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