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Complying With IT Rules, Twitter Appoints India-Based Grievance Officer

The micro-blogging website named Vinay Prakash as its Resident Grievance officer and provided an email contact id.

As required under the new digital rules of the country, Twitter India has appointed an Indian national as its officer for grievances redressal. The micro-blogging website named Vinay Prakash as its Resident Grievance officer and provided an email contact id. The appointment of Mr Prakash comes at a time when the social media giant was locked in a tussle with the Indian government over new laws.

“In compliance with Rule 4(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have published our inaugural report on July 11, 2021 for the reporting period from May 26, 2021 through to June 25, 2021,” the social media giant also said in its transparency centre page.

Earlier on Thursday, Twitter India, in an application filed in the Delhi High Court, had sought 8 weeks time to appoint a grievance officer and also said that it had appointed an interim chief compliance officer.

It had said an interim grievance officer will be appointed by July 11 and that an interim nodal contact person will be appointed in two weeks.

The social media giant had also told the court that it will make its first compliance report public by July 11.

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