‘Need 8 Weeks To Appoint Grievance Officer’: Twitter India Tells Delhi HC After Warning


“Come up with a clear response, otherwise you will be in trouble,” the Court had warned.

Twitter India on Thursday, in an application filed in the Delhi High Court, sought 8 weeks time to appoint a grievance officer and also said that it had appointed an interim chief compliance officer, who is an Indian resident, two days ago.

It said an interim grievance officer will be appointed by July 11 and that an interim nodal contact person will be appointed in two weeks.

The social media giant also told the court that it will make its first compliance report public by July 11.

Twitter India’s response comes after the Delhi HC rapped the social media giant over its non-compliance with the IT rules and said it can’t take as long as it wants to appoint the officer.

The Bench of Justice Rekha Palli took objection to the fact that despite assurances on the last date of hearing, a Grievance Officer was not appointed.

Also Read: “Law Of Land Supreme, Twitter Must Follow Rules”: New IT Minister

Appearing for Twitter India, Senior Advocate Sajan Poovayya conceded that the social media giant was presently not in compliance with the IT Rules, 2021 as it did not have a Resident Grievance Officer. He stated that an interim Grievance Officer was appointed, but was removed on June 21.

“After 21 June, till July 6, the least you could have done was appoint another person. How long does your process take? If Twitter thinks it can take as long it wants in our country, I will not allow that.” Justice Palli had said, Bar&Bench reported.

“Come up with a clear response, otherwise you will be in trouble,” the Court had warned.

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