Twitter India’s Interim Grievance Officer Quits Weeks After Appointment

Jeremy Kessel who is the Global Legal Policy Director of Twitter is listed as the new grievance director. Twitter declined to comment on the development.

Amid the ongoing tussle between the union government and social media platforms over the new IT Rules, Twitter India’s interim grievance officer, Dharmendra Chatur stepped down from his post just weeks after his appointment.

Twitter's Interim Grievance Officer Dharmendra Chatur quits. Twitter's new Grievance Officer is listed as Jeremy Kessel who is the Global Legal Policy Director of Twitter

He is based out of California (which is against the IT Rules, as the Grievance officer has to be in India) pic.twitter.com/RT7RUkb4Jj

— Bar & Bench (@barandbench) June 27, 2021

The social media company’s website no longer displays his name, as required under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021. Jeremy Kessel who is the Global Legal Policy Director of Twitter is listed as the new grievance director. Twitter India declined to comment on the development.

Also Read: Twitter Blocks IT Minister Ravi Shankar Prasad’s Account For An Hour, The Restores

Speaking about the tussle, the government has slammed Twitter for deliberate defiance and failure to comply with the country’s new IT rules. The new rules which came into effect on May 25 mandate social media companies to establish a grievance redressal mechanism for resolving complaints from the users or victims.

More recently, Twitter also came under heavy criticism after it locked IT Minister Ravi Shankar Prasad from his account over a complaint that a tweet he posted violated US copyright rules. The minister had tweeted that the microblogging platform had not given him notice in advance of the violation and his interviews on television channels criticizing the platform for its non-compliance of India’s IT rules had “ruffled feathers” at the Silicon Valley corporation.