Last week, Twitter had assured the central government that it was very close to appointing a chief grievance officer and would inform the government in this regard within a week.
New Delhi | Days after Centre’s warning, Twitter said on Tuesday that it has appointed an interim Chief Grievance Officer in accordance with new guidelines from the Information Technology Ministry. Twitter will soon share its details with the central government. Earlier, the Ministry of Electronics and Information Technology (Meity) had warned the microblogging platform saying that it would be its last chance to comply with the new IT Rules.
In its notice, the government had told Twitter that if it fails to follow the guidelines, it will forfeit the exemption from responsibility under the IT Act.
Will make every effort to implement the guideline – Twitter
A Twitter spokesperson said on Tuesday that the company would do everything possible to comply with the guidelines. Whatever steps the platform will take in this regard, it will be continuously informed to the IT Ministry, he said. Only last week, Twitter had assured the central government that it was very close to appointing a chief grievance officer and would inform the government in this regard within a week.
Appointed two officers a week ago
Last week, news agency ANI had quoted sources as saying that Twitter has appointed nodal contact person and resident grievance officer on contract to fulfill the purpose of the guidelines issued by the Centre.
Facebook, WhatsApp and Google also complied
Following the new guidelines, Facebook has appointed a Grievance Officer in the country. FB has published the name of grievance Officer Spurti Priya on its website. Users can contact the officer via e-mail. Apart from this, users can also send their complaints through post in Facebook India.
Not only Facebook, WhatsApp had published the name of Paresh B Lal as a grievance officer on its website. Google also updated its website to reflect the decision to appoint a grievance officer.
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